High Risk Case Management

According to our data, 91% of Code Officials murdered were by handguns. 86% of the time, they were killed in the field. Of all reported incidents to CEOSF, brandishing firearms and death threats were among the top. There are many examples of officers or inspectors going to properties without any red flags and being murdered. They were ambushed and could not simply walk away. Whether you are a Code Enforcement Officer, Building Inspector, By-Law Officer, ACO, or other regulatory professional; we are tasked with telling people what they can't do. This includes giving notices, citations, condemning structures, and affecting their lives. While we pride ourselves in handling it in the most professional and compassionate way, we cannot control mental illness, stress, depression, and hardships that cause people to snap. It is important to not be complacent, do research, and pick up on indicators to go home safe.

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Whether you are a seasoned inspector or on your first day, managing cases and job sites are a daily task. This includes building inspections, business inspections, animal control calls, parking enforcement, and code cases. Not every case or inspection is the same. Some cases involve repeat violators or contractors. In this course you will learn how to identify cases or projects that pose an exceptional risk to your safety. We will also discuss how to mitigate those risks in order to live to see another day. The instructor will draw examples and content from actual cases.

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This 3-hour course will cover:

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• Predictive Analytics

• Risk Mitigation

• Profiling

• Intelligence Gathering

• Case Planning

• Tactical Considerations

• Off-Duty Survival

• Stress Management

• And more...

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