High Risk Case Management
Officer Safety: High Risk Case Management
According to our data, 91% of Code Officials murdered were by handguns. 86% of the time, they were killed in the field. Of all reported incidents to CEOSF, brandishing firearms and death threats were among the top. There are many examples of officers or inspectors going to properties without any red flags and being murdered. They were ambushed and could not simply walk away. Whether you are a Code Enforcement Officer, Building Inspector, By-Law Officer, ACO, or other regulatory professional; we are tasked with telling people what they can't do. This includes giving notices, citations, condemning structures, and affecting their lives. While we pride ourselves in handling it in the most professional and compassionate way, we cannot control mental illness, stress, depression, and hardships that cause people to snap. It is important to not be complacent, do research, and pick up on indicators to go home safe.
Whether you are a seasoned inspector or on your first day, managing cases and job sites are a daily task. This includes building inspections, business inspections, animal control calls, parking enforcement, and code cases. Not every case or inspection is the same. Some cases involve repeat violators or contractors. In this course you will learn how to identify cases or projects that pose an exceptional risk to your safety. We will also discuss how to mitigate those risks in order to live to see another day. The instructor will draw examples and content from actual cases.
This 3-hour course will cover:
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Meet the Instructor
Chris Mandala, CCEO, COSS, COSCI
Christopher Mandala is a CEOSF Officer Safety Certified Instructor (COSCI), Code Official Safety Specialist (COSS), and a Certified Code Enforcement Officer (CCEO). Chris is a retired LAPD Sergeant and currently serves as a Senior Code Enforcement Officer in California. He has decades of experience working for LAPD and now as a Senior Code Enforcement Officer. At his current agency, he has built the Code Enforcement program from the ground up after decades of neglect. This includes working on cases 10-30 years old, obtaining warrants, assigning receivers, and interacting with violators that have caches of weapons. He has been successful in building relationships with his Police Department and County agencies to help with his cases.